Wednesday, November 9, 2005
SBC and DSL and holding on the phone
Aarrrggghhhhhh!!!!!!! This morning there was major interference on the cordless phone and after speaking with SBC and following their suggestion to one-by-one disconnect each piece of equipment I could no longer get an internet connection. So I was on the phone with Rajiv in India forever, then I had to get brusque and tell him NOT to speak over me, that I would and had given him all the time he needed to speak, but I was going to say what I needed to say (it was technical information, not bitching). He then transferred me to IT support and I held for 25 minutes until I spoke with someone that could not fix the problem. That ended a two hour time span.
An hour later I get a call from SBC IT support and they are checking the line and can not detect my modem, so I attached the DSL cable from the computer to the wall outlet sans filter and I got a good signal, but it dropped it shortly afterwards, then it was back again. To make a long story short, I may or may not be able to post this or anything else for a day or so until it all gets put back to normal.
Funny how panicky I got when I no longer could connect to the internet.
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4 comments:
I havent' been able to read this yet as your blog won't work until your connection gets better. Please send me an email when you get your DSL back online, so I'll know when to read this post.
You really should have posted about this problem earlierin the day. C'mon Scott.
I know what you mean Scott. I dread calling SBC cause I know I'm going to not only have to explain the problem but I'm also going to have to explain the explanation.
SBC SUCK!
Dang!!! that stinks... well I can read your post, so I am looking forward to it tomorrow too...
Oh, BTW. Roxy slept much better, not in her kennel the whole night, but she is doing much much much better... :)
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